FAQs

We are currently accepting new patients with almost all insurances, with no waitlist! 

New patient paperwork is available by request for pick-up or email. Completed forms must be submitted, and insurance validated, prior to scheduling.

Insurance and Billing contains lists of commercial and Medicaid plans.

• Monday            8:00 am - 6:00 pm
• Tuesday           8:00 am - 6:00 pm
• Wednesday     8:00 am - 6:00 pm
• Thursday          8:00 am - 6:00 pm
• Friday                8:00 am - 5:00 pm

For your convenience, you can text APPT to our phone number (989) 400-4369 and our staff wlll respond in the order in which requests are received. Our encrypted SMS inbox is HIPAA compliant, and always monitored by our staff during normal office hours. If you prefer, you can call us to make an appointment the old school way.en making an appointment, please begin with the patient's full name and DOB, and then give the reason for the appointment.

We ask that you arrive at our office 10 - 15 minutes prior to your scheduled appointment time, to complete any necessary forms.

To cancel an appointment, please call us as soon as possible so we can offer that time to someone else.

Please refer to our insurance page to review a list of accepted insurance providers.

We provide after-hours call services to our established patients. to reach us, call our office number and follow the prompts to connect to our 24/7 answering service who will connect you to the provider on call. 

Please note: prescription refill and lab result requests are not appropriate use of after-hours call services.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Every effort is made to arrange your child's well care and follow up visits with the physician of your choice. When your child is ill, he or she may see any one of our physicians.

Our routine Well Visit schedule follows the American Academy of Pediatrics guideline for children. Up to 2 years old:

• Newborn
• 1 month
• 2 month
• 4 month
• 6 month
• 9 month
• 12 month
• 15 month
• 18 month
• 24 month

Above 2 years old, your child should be seen for a Well Visit once per year. Please check with your insurance to see if coverage applies once per calendar year, or if Well Visits must be scheduled at least 365 days apart - this one call can prevent you receiving a large bill from your insurance for an uncovered visit.

Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 

If you're apprehensive about vaccinations, please do not hesitate to contact our office.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians.

For non-urgent referrals: when one of our doctors refers you to a specialist, please schedule your appointment with the specialist, then call our office within five business days of your appointment. Your referral will be available within 72 hours. Most referrals are completed electronically and submitted directly to the specialist's office. Please check with our office staff to determine if your insurance plan processes referrals electronically.

For urgent referrals: when one of our doctors determines that you need an urgent referral, your referral will be initiated immediately. Please remain in our office while your referral is processed, then proceed to your specialist.

Lab results are generally available within 72 hours. We will call you with lab results. 

We cannot control lab processing times, so please be kind and courteous with our staff if you call requesting results before they are ready. 

Verbal abuse of staff will not be tolerated.

During office hours, the quickest way to obtain a prescription refill for your child is to text REFILL to 989-400-4369 and complete the prompts. Alternatively, you may call the office to be forwarded to the appropriate voicemail inbox - please note: providers are unable to pause ongoing scheduled appointments to take incoming phone calls.

If you require a weekend refill, please be courteous and call between 10am and 5pm.

Prescriptions that require a prior authorization may take up to a week before they are filled and ready for pick-up.

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced nursing staff.

Yes, in fact we strongly encourage parents-to-be to visit our office for a prenatal appointment. This is a great way to get acquainted with our office and our doctors. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent's page for more information.

First and foremost, congratulations! We recommend your newborn be seen in our office 1-2 days after discharge from the hospital. Inform your nurse of your choice to establish your newborn with Fox Pediatrics and they can call on your behalf to schedule a Newborn Visit.

All children are different and recommendations for transitions to solid food can vary even among siblings. It is important to follow the recommended Well Visit schedule to discuss your child's progress through each stage of development with your child's provider.

CAUTION: online resources can only provide a range of average ages for these transitions which may not be ideal or appropriate for your child.